Serve as the primary point of contact for a portfolio of HOA communities, attending board meetings, managing vendors, and ensuring compliance with governing documents.
Requirements:
3+ years HOA or community association management experience
Oversee a portfolio of larger or more complex communities while mentoring junior community managers. Handle escalated board issues, lead annual budget planning sessions, and drive client retention.
Requirements:
5+ years community association management experience
AMS or PCAM certification required
Proven track record managing 1,000+ unit portfolios
Experience with reserve studies and long-range capital planning
Support community managers with day-to-day HOA operations including work orders, vendor coordination, homeowner communications, and board meeting preparation.
Requirements:
1-2 years experience in property services or customer service
Strong organizational and communication skills
Proficiency with Microsoft Office and Google Workspace
Detail-oriented with ability to manage multiple communities
Manage maintenance requests and property inspections across assigned communities. Coordinate with vendors for repairs, landscaping, and capital improvement projects. Conduct regular site visits to identify issues before they become problems.
Requirements:
2+ years in property maintenance or facilities coordination
Knowledge of building systems, landscaping, and common-area upkeep
Ability to manage multiple vendor relationships simultaneously
Valid driver's license and willingness to travel between properties
Manage delinquent assessment accounts across our portfolio. Work with homeowners to set up payment plans, coordinate with legal counsel on lien filings when necessary, and maintain accurate records of all collection activity.
Requirements:
2+ years collections or accounts receivable experience
Familiarity with HOA assessment collection procedures and lien processes
Strong written and verbal communication skills
Experience with community management software preferred
Review and process architectural applications, conduct community inspections for CC&R compliance, issue violation notices, and manage the hearing process. Serve as the go-to resource for boards on governance and enforcement questions.
Requirements:
1-3 years experience in HOA compliance or property management
Strong understanding of CC&Rs, bylaws, and governing documents
Excellent attention to detail and documentation skills
Serve as the first point of contact for homeowner inquiries via phone, email, and the online portal. Route maintenance requests, process access credentials, and help residents navigate their community's rules and resources.
Requirements:
1+ years in customer service or administrative support
Professional phone and email communication skills
Ability to handle high call volumes with patience and accuracy
Identify and engage self-managed HOAs and communities looking to switch management companies. Build relationships with board members, prepare proposals, and guide prospective clients through the onboarding process.
Requirements:
2+ years in B2B sales or business development
Understanding of HOA management services and industry pain points
Excellent presentation and relationship-building skills
Comfortable with CRM tools and outbound prospecting
Benefits & Perks
Competitive salary + performance bonuses
Health, dental, and vision insurance
401(k) with company match
Paid time off + holidays
Professional development budget
Remote/hybrid work options
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