Question 1

How much does your HOA management cost?

Accepted Answer

Our pricing is transparent and based on the number of units in your community. Most of our clients pay significantly less than they did with their previous provider. Contact us for a free, no-obligation quote tailored to your community's needs.

Question 2

What size communities do you manage?

Accepted Answer

We specialize in small and mid-size HOAs. These are the communities that get overlooked or overcharged by the big management firms. Whether you have a small townhome association or a mid-size planned community, you get a dedicated manager, consistent response times, and the same level of hands-on service.

Question 3

How quickly can you take over our HOA?

Accepted Answer

We can complete a full transition in as few as 10 days. Our structured onboarding process ensures zero disruption to your homeowners and board operations, with a dedicated transition manager handling every detail from day one.

Question 4

Do you handle self-managed HOA transitions?

Accepted Answer

Absolutely. Many of our clients are board-run HOAs that have outgrown the volunteer model. We make the transition smooth and help boards reclaim their personal time.

Question 5

What is included in your monthly management fee?

Accepted Answer

Our monthly fee covers a dedicated community manager, full financial oversight (accounts payable and receivable, budgeting, monthly financial reporting, bank reconciliations), board support (meeting attendance, agenda preparation, minutes, elections, compliance enforcement), homeowner communications (portal access, email and text notifications, call handling), vendor coordination (bidding, contract management, performance tracking), online payment processing, document storage, CC&R enforcement, insurance administration, and real-time board dashboards. We also handle annual disclosures, regulatory filings, and new board member onboarding at no extra cost.

Question 6

How do homeowners pay their dues?

Accepted Answer

Homeowners can pay online through our secure portal, set up automatic bank drafts, or mail checks. We provide multiple convenient options to maximize on-time payments.

Question 7

Do you attend board meetings?

Accepted Answer

Yes. Your dedicated community manager attends all regular board meetings, prepares agendas and board packets in advance, takes minutes, and follows up on action items.

Question 8

What technology do you use?

Accepted Answer

We use industry-leading HOA software with a homeowner portal for online payments, maintenance requests, document access, and community communications. Board members get real-time financial dashboards and reporting.

Question 9

How do you handle HOA budgeting?

Accepted Answer

We prepare detailed annual operating budgets and reserve funding plans based on your community's specific needs. Our budgets include line-item detail, historical comparisons, and forward-looking projections.

Question 10

Do you handle reserve studies?

Accepted Answer

Yes, we coordinate professional reserve studies and help boards implement appropriate reserve funding strategies that comply with your state's HOA reserve requirements.

Question 11

Can you help with delinquent assessments?

Accepted Answer

We implement systematic collection procedures including automated reminders, late notices, and lien processes when necessary. Our proactive approach typically reduces delinquency rates significantly within the first year.

Question 12

Are you familiar with state HOA laws?

Accepted Answer

Absolutely. HOA statutes vary by state and are constantly evolving. Our team stays current with all legislative changes and ensures your community remains fully compliant with the laws that apply to your association.

Question 13

Can you help update our CC&Rs?

Accepted Answer

Yes. We work with experienced HOA attorneys to review and update governing documents, ensuring they reflect current laws and your community's needs.

Frequently Asked Questions

Getting Started

Services & Operations

Financial

Legal & Compliance

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